+386 5 611 7000

Custom development

Software solutions entirely adjusted to user needs.

Business processes

Your partner in the developing solutions and custom programming.

Internet of Things

Smart IoT solutions with smart information platform SMIP.

* VOPI-obvo

Module for notifying citizens about events related to the resolution procedures of their applications

The service automatically informs citizens (clients) in real time about events in the back-end VOPI system related to the resolution procedures of their applications. The notifications could be sent by e-mail or by SMS messages to the agreed address/phone number.

Citizens (clients) can subscribe in person, by written application or through the municipality portal to the free service of real-time notifications about the resolution procedure of their applications in the VOPI back-end system. The client indicates on the application the desired method of notification (electronic address for e-mail and/or mobile phone number for SMS notification). When an event is recorded or a case status is changed in the VOPI system, VOPI-obvo creates and sends to the citizen a relevant automatic notification.

Citizens, who hold a digital certificate, can access their VOPI-obvo settings through the municipality portal and can personally change the notification parameters, such as their e-mail address, mobile phone number and type of events (all events or just key events).

The VOPI back-end system automatically records all “movements” of cases and documents.  These are events that cause the current state to change into a new state. The VOPI system administrator can determine for each movement, which is defined in the table of status transitions, if it is notification-relevant or not, and creates a sample of a short message which is then used by the web service to create the notification message.

The web service was developed in 2003 as part of the project SEPLS-A Notifying citizens about the status of their cases” (project SEPLS-A), co-financed by the Ministry of Information Society and the Urban Municipality of Koper.